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Contact Us

Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can.

Call our local helpline

If you are in financial crisis and live in Bournemouth, call our offices at 01202 394505. Monday to Thursday 10:00 am to 1:00 pm.

Please note that this telephone line is manned by volunteers so please do leave a message if you are unable to get through, and we will get back to you as soon as possible.

If you need help from the foodbank the best way to reach us is by phone, so that we can direct you to the most appropriate referral agency to get a foodbank voucher.

or alternatively…

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →