Get Help

How to get help

If you need help from our Foodbank there are a few simple steps to follow.

 

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher.

The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

 

1. Find a referral agency

You may find that you are already in touch with one of our 150 referral agencies in Bournemouth.  These include many council departments, healthcare providers, children’s centres, schools, churches and other local charities. Alternatively one may be available to you that you had not realised.

Use the list below to find the contact details of an agency that is best able to help you:

Agency Name  Cause of Crisis How To Get In Touch
BCHA Homeless Supporting people Hub, Town Hall, Bournemouth
BH1 Project – Boscombe Salvation Army All Drop in / BH1 (107 Palmerston Road, Boscombe, BH1 4HP) Weekdays 10am-4pm, or call us for more info on 01202 393453.
Bournemouth Borough Council All Referrals must go to the
Bournemouth Multi Agency Safeguarding Hub to be assessed.
Bournemouth Youth Service Benefit changes, Benefit delays,
Low income, Debt, Homeless, Domestic abuse
If aged 13-19 years: www.b-townyouth.co.uk/507
Citizens Advice Bournemouth & Poole Benefit changes, Benefit delays, Refused short term benefit advance, Delayed wages, Debt, Employment, relationship breakdowns, Consumer problems, Form filling etc. Phone Dorset Adviceline on 03444 111444 or drop in to Bournemouth Town Hall, Poole Central Library or any of the local outreaches
Dorset HealthCare Homeless Health Service Benefit changes, Benefit delays, Low income, Debt, Homeless, No recourse to public funds, Domestic abuse, Sickness/ill health Via email or phone:
Melissa.scott@nhs.net
01202 584412
Dorset Working Women’s Project Benefit changes, Benefit delays, Low income, Refused short term benefit advance, Delayed wages, Debt, Homeless, No recourse to public funds, Domestic abuse, Sickness/ill health By phone:
07973 235438
Lifehouse Benefit changes, Benefit delays, Low income, Refused short term benefit advance, Delayed wages, Debt, Homeless, No recourse to public funds, Domestic abuse, Sickness/ill health, Child holiday meals, All of the above Call in, 511-517 Wimborne Road Moordown Bournemouth or phone 01202 530265
Shelter Dorset Benefit changes, Benefit delays, Refused short term benefit advance, Debt, Homeless, No recourse to public funds Phone 03445 154100 or drop in Monday-Friday 9.30am-1.30pm at 30 Poole Hill, BH2 5PS
Southbourne Children’s Centre Benefit changes, Low income, Debt, Homeless, Domestic abuse, Sickness/ill health, parenting, adult education, emotional wellbeing, Phone, or come into the centre. Must be living in the Southbourne or Pokesdown reach area (postcoded) and have a child under 5
Sussed Youth Advice – Early Help Young People Service Homeless, Domestic abuse, – Young adults only
https://b-townyouth.co.uk/

 

2. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

3. Bring your foodbank voucher to your nearest foodbank centre 

You can find a list of our local centres and opening times here.

When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food.

We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ page may help, or feel free to get in touch via our contact page.

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